StratFit Privacy Policy

Effective Date: September 29, 2026

This Privacy Policy explains how StratFit, operated by StratFit Inc., collects, uses, stores, protects, and shares information when you use the StratFit Studio mobile application, the StratFit website, booking services, digital services, forms, communications, and related services.

This Privacy Policy applies to the StratFit Studio mobile application and services available through www.stratfit.net.

By using StratFit services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you use StratFit and which features you choose to use.

Account and Contact Information

We may collect:

• Name

• Email address

• Phone number

• Account identifiers

• Login and authentication information

• Profile information you voluntarily provide

Booking and Appointment Information

When you book or manage services through StratFit, we may collect:

• Appointment dates and times

• Services booked

• Trainer or staff assignment

• Appointment status

• Cancellations and rescheduling information

• Attendance history

• Booking preferences

Fitness and Training Information

If you participate in StratFit training, programming, assessments, or related services, you may voluntarily provide information such as:

• Training goals

• Exercise history

• Training experience

• Strength and performance information

• Body weight or other biometrics

• Exercise preferences

• Questionnaire responses

• Training-session information

• Other information relevant to your training program or services

StratFit uses this information to provide training, programming, coaching, assessments, and related services.

Transaction and Membership Information

We may collect information concerning:

• Purchases

• Memberships

• Subscriptions

• Training packages

• Order history

• Payment status

• Transaction identifiers

• Billing records

Complete payment-card information may be processed directly by Wix, Wix Payments, or another payment processor. StratFit does not necessarily receive or store your complete credit or debit card number.

Communications

If you communicate with StratFit, we may collect and retain:

• Emails

• Support requests

• Messages

• Feedback

• Information submitted through contact forms

• Other information you voluntarily provide to us

Device and Technical Information

The StratFit Studio App, Wix, or service providers supporting the App may process technical information necessary to operate, secure, and improve the service, such as:

• Device type

• Operating system

• IP address

• Browser or application information

• App activity

• Diagnostic and error information

• Push-notification identifiers

• Session and authentication information

• Device or application identifiers used for legitimate operational, security, analytics, or fraud-prevention purposes

StratFit does not use persistent device identifiers such as IMEI, IMSI, or SIM serial numbers to associate sensitive personal information with advertising identifiers.

2. How We Use Your Information

We may use information collected through StratFit to:

• Create and maintain user accounts

• Authenticate users

• Provide access to the StratFit Studio App

• Schedule, manage, cancel, and reschedule appointments

• Send booking confirmations and reminders

• Provide personal training and related services

• Provide training programs and assessments

• Maintain client and training records

• Process memberships, subscriptions, and purchases

• Provide customer and technical support

• Respond to questions and requests

• Send important account or service notifications

• Maintain application functionality

• Prevent fraud, misuse, or unauthorized access

• Protect the security of StratFit systems

• Diagnose technical issues

• Improve the App, website, and client experience

• Maintain business and financial records

• Comply with legal and regulatory obligations

We limit the collection and use of personal and sensitive information to purposes reasonably related to the services you use.

3. Fitness and Health-Related Information

Some StratFit services involve information about physical training, exercise performance, strength, fitness goals, biometrics, or other information relevant to training.

StratFit uses this information to provide or support services requested by the user, including training, assessments, programming, progression, and coaching.

StratFit does not sell health, fitness, biometric, or training information.

The StratFit Studio App is not an electronic medical-record system and should not be used to request emergency medical care.

4. How We Share Information

StratFit does not sell personal or sensitive user data.

We may share information with service providers when reasonably necessary to operate StratFit or provide services requested by users.

These providers may include:

Wix

StratFit uses Wix services for portions of its:

• Website

• Mobile application

• User accounts

• Booking system

• Store and commerce functionality

• Payments

• Automations

• Notifications

• Customer-management tools

• Hosting and technical infrastructure

Payment Providers

Payment processors may process information necessary to complete purchases, memberships, or other transactions.

Communications Providers

We may use third-party providers to support:

• Email

• SMS

• Push notifications

• Booking reminders

• Service communications

Technology and Service Providers

We may use providers supporting:

• Cloud hosting

• Data storage

• Automation

• Program fulfillment

• Analytics

• Application functionality

• Security

• Technical support

These providers receive only information reasonably necessary to perform services on StratFit's behalf.

Professional and Legal Disclosures

We may disclose information to:

• Attorneys

• Accountants

• Insurers

• Professional advisers

• Courts

• Regulators

• Law-enforcement authorities

when reasonably necessary or legally required.

We may also transfer information in connection with a merger, acquisition, financing, restructuring, or sale of all or part of the business, subject to applicable legal requirements.

5. Third-Party Software and Services

The StratFit Studio App may contain or rely on software, libraries, APIs, or SDKs supplied by third parties, including Wix and providers supporting application functionality, authentication, payments, communications, analytics, security, and technical operations.

StratFit is responsible for reviewing the services it integrates and intends to use third-party technology only for purposes consistent with this Privacy Policy and applicable law.

If a third-party integration materially changes how user information is collected, used, or shared, StratFit will update its applicable privacy disclosures.

6. Payments

Payments may be processed through Wix Payments or other payment-service providers.

Payment processors may independently collect information necessary to authorize and process transactions.

StratFit may receive information including:

• Customer name

• Purchase details

• Transaction amount

• Payment status

• Transaction identifier

without receiving complete payment-card credentials.

Payment providers maintain their own security and privacy practices.

7. Communications and Notifications

StratFit may use your contact information to send communications related to your use of our services, including:

• Appointment confirmations

• Appointment reminders

• Schedule changes

• Account notices

• Membership information

• Purchase information

• Service updates

• Security notifications

• Customer-support communications

If you enable push notifications, an application or device token may be processed to deliver notifications to your device.

You may generally disable push notifications through your device settings.

Where marketing communications are used, applicable opt-out options will be provided as required by law.

8. Device Permissions and Consent

Certain App features may require permission to access information or functionality on your device.

Where required by applicable law or platform policy, StratFit or the App will explain what information is being requested and why before access begins.

Depending on the feature, this disclosure may explain:

• What information is accessed

• What information is collected

• How the information is used

• Whether information is transmitted or shared with a service provider

Where affirmative consent is required, information will not be accessed or collected until the user takes an action indicating consent.

Declining an optional permission may prevent the associated feature from functioning.

9. Cookies and Similar Technologies

The StratFit website and digital services may use:

• Cookies

• Local storage

• Session identifiers

• Application identifiers

• Analytics technologies

• Similar technologies

These technologies may be used to:

• Keep users signed in

• Remember preferences

• Operate website or App features

• Protect account security

• Diagnose technical problems

• Understand service usage

• Improve functionality

Where legally required, users may be provided choices regarding non-essential cookies or similar technologies.

10. Data Security

StratFit uses reasonable administrative, technical, and organizational safeguards intended to protect personal and sensitive information from unauthorized access, disclosure, alteration, loss, or misuse.

Where supported, personal and sensitive information transmitted between the App, StratFit systems, Wix, and service providers is transmitted using secure connections such as HTTPS or comparable modern encryption.

Access to personal information is limited to persons and service providers who reasonably require access to operate or support StratFit services.

No electronic transmission, application, database, or storage system can guarantee absolute security.

Users are responsible for protecting their passwords and other login credentials.

If you believe your account has been compromised, contact StratFit at Tech@stratfit.net.

11. Data Retention

StratFit retains personal information only for as long as reasonably necessary to:

• Provide requested services

• Maintain active accounts

• Maintain booking and attendance history

• Provide customer support

• Maintain transaction and accounting records

• Resolve disputes

• Prevent fraud

• Protect account security

• Enforce agreements

• Meet insurance requirements

• Comply with tax, regulatory, or other legal obligations

Retention periods may vary based on the type of information and the reason it was collected.

When information is no longer reasonably necessary, StratFit may delete, anonymize, or otherwise securely dispose of it.

12. Account and Data Deletion

Users may request permanent deletion of their StratFit Studio account and personal information associated with that account.

Request Account Deletion Online

Visit:

https://www.stratfit.net/account-deletion

Request Account Deletion by Email

Email:

Tech@stratfit.net

Use the subject:

Account Deletion Request

Where an account-deletion option is available inside the StratFit Studio App, users may also initiate the request through the App.

StratFit may need to verify the identity of the account owner before processing a deletion request.

When an account-deletion request is completed, StratFit will delete the user's account and associated personal information from systems under StratFit's control, except information that StratFit is legally permitted or required to retain.

Certain information may be retained when reasonably necessary for:

• Tax obligations

• Accounting requirements

• Transaction records

• Fraud prevention

• Security

• Regulatory compliance

• Insurance requirements

• Legal claims or disputes

• Enforcement of agreements

Information retained for these purposes will be limited to the purpose requiring retention and will not remain as an active user account.

Account suspension, deactivation, or freezing is not considered account deletion.

Where information is stored by service providers acting on StratFit's behalf, StratFit will take reasonable steps to process applicable deletion requests in accordance with applicable law and contractual requirements.

13. Your Privacy Rights

Depending on where you live, applicable privacy law may provide rights concerning your personal information.

These rights may include the ability to:

• Request access to personal information

• Correct inaccurate personal information

• Request deletion

• Request a copy of certain information

• Restrict certain processing

• Object to certain processing

• Withdraw consent where processing is based on consent

• Appeal certain privacy decisions where applicable

To submit a privacy request, contact:

Tech@stratfit.net

We may verify your identity before processing a request.

StratFit will not discriminate against users for exercising privacy rights provided by applicable law.

14. Google Play Data Safety

StratFit maintains privacy and Data Safety disclosures for the StratFit Studio App through Google Play.

StratFit intends for:

• Actual App behavior

• This Privacy Policy

• In-App disclosures

• Google Play Data Safety disclosures

to remain consistent.

If application functionality, permissions, SDKs, or third-party services materially change, StratFit will review and update applicable disclosures.

15. Apple App Store and Google Play

If you download the StratFit Studio App through Apple's App Store or Google Play, Apple or Google may separately process information relating to:

• Your platform account

• Device

• App installation

• Purchases

• Diagnostics

• Store activity

Apple's and Google's independent processing is governed by their respective privacy policies.

16. International Data Processing

Some technology or service providers used by StratFit may process information in locations outside the state or country where a user resides.

Where applicable law requires specific safeguards for international transfers, StratFit or its service providers will use appropriate measures required by applicable law.

17. Children's Privacy

The StratFit Studio App is not directed to children under 13.

StratFit does not knowingly collect personal information directly from children under 13 through the App without appropriate parental or legal authorization.

Where minors participate in StratFit services, a parent or legal guardian may be required to authorize participation, provide information, or agree to applicable terms.

If you believe a child has provided personal information to StratFit without appropriate authorization, contact:

Tech@stratfit.net

We will review the request and take appropriate action.

18. Third-Party Links

StratFit websites or applications may contain links to independent third-party websites or services.

StratFit does not control the privacy practices of independent third parties.

When you leave a StratFit service and interact directly with another provider, that provider's privacy policy may apply.

19. Changes to This Privacy Policy

StratFit may update this Privacy Policy when:

• Our services change

• App functionality changes

• New technology or service providers are introduced

• Legal requirements change

• Privacy or security practices change

The current version will be posted on this page with an updated effective date.

Where required, additional notice may be provided for material changes.

20. Contact StratFit

Questions, privacy requests, account-deletion requests, or concerns regarding this Privacy Policy may be directed to:

StratFit
Operated by: [LEGAL BUSINESS NAME]
Mailing Address: [BUSINESS MAILING ADDRESS]
Email: Tech@stratfit.net
Phone: (816) 608-7728
Website: https://www.stratfit.net